Rotatek Quality Policy
1. ROTATEK’s quality target is to complete its commitments as soon as possible in this competitive market conditions and with optimum cost; to meet the expectations of employer in full force; and to carry the services that are furnished to the customer to the highest quality.
2. To present the customer with the exact and correct system with the most suitable price, avoiding all commercial concern in its activities.
3. Always to be fair and honest to its state, business partners, customers and personnel.
4. ROTATEK is aware of the fact that continuity of quality is possible only when the changing and developing customer expectation is exactly and correctly determined and met. Therefore ROTATEK always gives importance to the activities of engineering and business development.
5. At all stages of engineering services, it is one of the indispensable principles for ROTATEK to wholly comply with quality, hygiene, environment and safety rules.
6. The main principle that is paid attention for all activities from purchasing to post-sale is to do the right and to increase the competitive power of the company with constant development. For this purpose, ROTATEK diligently chooses its material provider and makes effort to carry the strategic relationship it established with them towards better.ROTATEK detects critical points during design and commitment and takes precautions in order to prevent defects and inconvenience, and enables continuity in quality with effective and corrective activities for possible problems. It follows technological advances and reflects contemporary applications to service quality.
7. ROTATEK trains its employees, whom it sees as the most precious resource in terms of constant development in accordance with the advancing technology so that service meeting the expectations of employees on top level is presented in the most effective way.
8. To put team spirit into the core. To share profit/loss, success/failure with all personnel and to enable high motivation.